Upon completion of either the Carnival Cruise Lines Online Check-In Procedure or upon completion of such check-in procedure at the cruise terminal Guest also expressly agrees to be bound by and accepts the Terms and Conditions of Reservation of Carnival Cruise Lines described in its Tour Ticket Contract. Failure to accept Carnival Cruise Lines Terms and Conditions of Reservation in the time frame and manner determined by Carnival Cruise Lines entitles Carnival Cruise Lines to cancel Guest’s reservation without a refund.
Set forth below are the Terms and Conditions of Reservation issued by Sunergia Travel Group and The Juneteenth Celebration Cruise and applies to each Guest on the cruise, as set forth by Sunergia Travel Group and The Juneteenth Celebration Cruise. By completing a Reservation, Guest expressly agrees to be bound by and accepts these terms as stated below and as may be amended from time to time. Such modifications and amendments to have the same force and effect as those set forth below. Failure to accept The 80s Cruise Terms and Conditions of Reservation in the time frame and manner determined by Sunergia Travel Group and The Juneteenth Celebration Cruise and entitles Sunergia Travel Group and The Juneteenth Celebration Cruise to cancel Guest’s reservation without a refund.
Guest agrees to comply with any and all health restrictions imposed by Carnival Cruise Line, Sunergia Travel Group, The Juneteenth Celebration Cruise, the Centers for Disease Control and Prevention or any other governmental agency or body with jurisdiction over this Cruise Program.
Guest is responsible for providing any information requested and for clearing any pre-cruise health, safety or travel requirements or limitations, regardless of when issued or applied including, but not limited to, evidence of full vaccination with a vaccine that is fully approved or authorized for emergency use by the Food and Drug Administration or the World Health Organization, negative test results for COVID-19, testing performed in the Cruise Terminal prior to boarding, on the ship, in ports, or at any other time during the cruise. Denial of boarding due to failure to adhere to the above is not a Refund Event.
Set forth below are the Cancellation Policies issued by Sunergia Travel Group and applies to every client, and their guests, as set forth by the Sunergia Travel Group, and the Juneteenth Freedom Cruise. By completing any Reservation, You, the client, and your guests expressly agrees to be bound by and accepts these terms as stated below and as may be amended from time to time. Such modifications and amendments to have the same force and effect as those set forth below. Failure to accept The acceptance of the "Cancellation Policy" in the time frame and manner determined by Sunergia Travel Group and/or it's entitles. The Sunergia Travel Group, and the Juneteenth Freedom Cruise reserves the right to cancel Guest’s reservation without a refund at our discretion and where allowed by local, state, or federal law.
The Cancellation Policy of the Sunergia Travel Group, and the Juneteenth Freedom Cruise are subject to change at any time. Such modifications and changes shall have the full force and effect as the cancellation policy issued at the time of reservation or completion of registration as applicable.
Please note that all payment dates, reservation policies, cancellation policies, and reservation changes, set forth in the Sunergia Travel Group, and the Juneteenth Freedom Cruise Terms & Conditions at the time of purchase supersede those policies set forth in our vendors polices at our discretion and where allowed by local, state, or federal law.
All cancellations will only be accepted in writing once the booking is completed. Email your cancellation request to cancellations@juneteenthfreedomcruise.com with your invoice number, full name, and travel date. Once your email has been received and acknowledge, you are required complete our cancellation request form that will be sent to you via email to complete the cancellation process. If you do not receive an acknowledgment within 48 hours, please call 614-604-7633 to ensure your information was received.
In the event of cancellation of travel arrangements due to any reasons, thr Sunergia Travel Group, and the Juneteenth Freedom Cruise must be notified of the same in writing. Cancellation charges will be effective from the time/date we receive and acknowledge your cancellation in writing. Cancellation fees as below apply to air, land land cruise packages and/or services.
For any ground transportation or flight tickets involved, the refund will be applicable as per the advised cancellation policy at the time of booking.
Name changes due to incorrect information being provided will incur a $250 per person charge plus any additional supplier fees. Please note that name changes to airline reservations are subject to full cancellation and will require re-booking of the reservation. Replacing a traveling guest with another traveling guest constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Name Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
The Sunergia Travel Group, and the Juneteenth Freedom Cruise reserves the right to charge additional fees for returned payments, late payments, missed payments, canceled cards, charge-backs, credit card changes, invalid credit cards, and cancellations as a result of a Guest’s failure to comply with these Terms, and Conditions of Reservation.
If your travel reservations have been canceled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $100.00 USD will be added to your invoice and must be paid in advance to apply for reconfirmation of services. All cancellations will only be accepted in writing once the booking is completed. If your travel reservations have been canceled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $250 will be added to your invoice and must be paid in advance to apply for reconfirmation of services. If you do not receive an acknowledgment within reinstatement within 14 days, the reinstatement of the booking thereafter will be at the current prevailing rate, plus $100.00 USD, please email us at reinstate@sunergiatravelgroup.com to ensure your reinstatement request information was received. If you do not receive an acknowledgment within 48 hours, please call (866) 786-3744 to ensure your information was received.
Sunergia Travel Group, and the Juneteenth Freedom Cruise reserves the right to change the cancellation policy as needed to comply with local, state, and federal laws.
All payments made for a Reservation are non-refundable. By purchasing Travel Insurance, Guests can offset this risk. Additional details on Travel Insurance can be found under the TRAVEL INSURANCE tab below. All reservation change requests must be made by contacting our office at 1-866-786-3744 Monday - Friday 9:00 a.m. - 6:00 p.m. ET. Changes made to an existing reservation within 120 days of the embarkation date are subject to a $150 manifest change fee.
The Sunergia Travel Group, and the Juneteenth Freedom Cruise or its affiliates, parent companies, employees, shareholders, officers, and directors (collectively “The Sunergia Travel Group, and the Juneteenth Freedom Cruise”) does not own the ship or properties or operate any entity that provides goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground operators, guides, sightseeing companies, entertainment, food or drink service providers, equipment suppliers, etc. As a result, Guest agrees Sunergia Travel Group, and the Juneteenth Freedom Cruise is not responsible for any negligent or willful act or failure to act of any person or entity, nor is Sunergia Travel Group, and the Juneteenth Freedom Cruise is responsible for any negligent or willful act or failure to act of any person or entity it does not own or control, nor for any act or inaction of any other third party not under its control.
All guests are responsible for arriving at the travel location (including all airports, cruise ports, bus pick up locations, or anywhere we have designated you the guests need to be to commence their trip) in a timely manner and with all the documentation required for the reservation. The Sunergia Travel Group, and the Juneteenth Freedom Cruise or its affiliates, parent companies, employees, shareholders, officers, and directors (collectively “The Sunergia Travel Group, and the Juneteenth Freedom Cruise”) is not responsible for any loss, damages, costs, or expenses that the guest may incur and/or the guest’s inability to complete their reservation as outlined herein.
Further, the Sunergia Travel Group, and the Juneteenth Freedom Cruise or its affiliates, parent companies, employees, shareholders, officers, and directors (collectively “The Sunergia Travel Group”) shall not be liable for, any loss or damage as a result of causes of any kind beyond the reasonable control of the Sunergia Travel Group, and the Juneteenth Freedom Cruise or its affiliates, parent companies, employees, shareholders, officers, and directors (collectively “The Sunergia Travel Group, and the Juneteenth Freedom Cruise”) (a “Force Majeure Event”), such as, but not limited to, strikes, lock-outs, stoppages of work or other labor difficulties, insurrection, riots, war, changes in laws and regulations and other acts or demands of civil, political or military authorities, freight embargoes, shipping restrictions, air travel delays or cancellations, car or truck shortages, inclement weather, accidents, fire, explosion, flood or unavoidable casualties, pandemics, epidemics, quarantine restrictions, etc.
All Guests shall be liable for, any losses, Pass-Through Charges and any additional purchases made directly with the Sunergia Travel Group, and the Juneteenth Freedom Cruise. All damages incurred by all guests to any vendor properties and/or cruise ships, whether indirect, incidental, special, or consequential, including attorney fees, and agree to not hold the Sunergia Travel Group, and the Juneteenth Freedom Cruise or its affiliates, parent companies, employees, shareholders, officers, and directors (collectively “The Sunergia Travel Group, and the Juneteenth Freedom Cruise”) responsible for their action during any part of the trip.
Please note that the payment dates, reservation policies, cancellation policies, and reservation changes, set forth in the Sunergia Travel Group and The Juneteenth Freedom Cruise Terms and Conditions at the time of purchase supersede those policies set forth in the Carnival Cruise Lines Cruise/Tour Ticket Contract.
If the Reservation is shared by more than one Guest, the Primary Guest shall have full financial responsibility for the Reservation.
The Guest making the Reservation is considered the “Primary Guest” and is the “owner” of the Reservation. The Primary Guest will receive all communication from Sunergia Travel Group and/or the Juneteenth Freedom Cruise, is responsible for selecting the stateroom at the time of the Reservation, and for ensuring all payments are made in a timely manner. Any change or modification to the Reservation must be initiated by the Primary Guest, and it is the obligation of the Primary Guest to convey such changes and modifications to the other Guests in the Reservation.
Guests must be 21 years of age or older on the date the ship embarks. Guests who are under the age of 20 are permitted to sail if they are accompanied by an adult 21 years of age in the same or adjoining stateroom.
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.
The Juneteenth Freedom Cruise Web Site is comprised of various Web pages operated by Sunergia Travel Group.
The Juneteenth Freedom Cruise Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of The Juneteenth Freedom Cruise Web Site constitutes your agreement to all such terms, conditions, and notices.